Warranty policy - Faniks Baby

Warranty policy

Covered Product:

Faniks Baby Sleeper, Model Number: BMX1 and BMX2

 

Warranty Coverage

Faniks Enterprise will strive to provide quality products to our customers.
The baby comfort mattress is covered for the six months during the expected use of the product. Faniks enterprise will replace or repair, free of charge any part that is defective or malfunctioning during the effective life of the product

This warranty extends to the original buyer (only or and each successive buyer within the warranty period). Within the warranty period, Faniks Enterprise will repair or replace, free of charge, any part proving defective in material or workmanship.
Negligent abuse of the product voids this warranty agreement.

How to Obtain Warranty Service

Upon discovery of any defect, malfunctioning in the mattress, the buyer should contact our business office with information regarding the nature of the problem first.

Then the buyer should carefully pack the mattress, preferably in the original packing materials, and deliver it, together with a copy of the original purchase receipt and a description of the problem to the retailer or place of purchase.

If the buyer sends the product by U.S. mail, we recommend that the buyer insures it and send it with return receipt requested. We accept no liability for products lost or misplaced in shipment.

Upon receipt of the product and the proof of purchase, the defective part will be repaired or the mattress replaced and returned to you free of charge.  (USA only)

Product Registration Card

We recommend that the buyer fills out the online registration form at the time of purchase, if not buyer should fill out and send in the registration card included in the original package of the Covered Product. This will facilitate any warranty repairs or service if needed. The buyer needs to fill out at least one registration card for this warranty to be effective.

Business office:

Faniks Enterprise
(Faniks Baby )

Telephone: 1 800 323 1280
support@babycomfortmattress.com

2403 W. Stan Schlueter Loop #691142,

Killeen, Texas, 76549