Need to change or cancel your order? 

All Faniks Baby orders are processed and shipped within 24 hours after you place your order on weekdays, and within 48 hours on weekends. Email us immediately at support@babycomfortmattress.com">support@babycomfortmattress.com and we will do our absolute best to correct the situation.  

Once the order is processed and shipped, the order cannot be cancelled

No worries, we can send it to you! Just contact us at support@babycomfortmattress.com">support@babycomfortmattress.com and we’ll resend it to you.

 Yes, you may cancel your order. However, canceled orders are subject to a 10% restocking fee.

Yes, you will automatically receive a tracking number as soon as your order is shipped! If not, please email us at support@babycomfortmattress.com">support@babycomfortmattress.com with your order # and information.

No, we do not currently ship internationally because of custom duties and shipping costs, however, if you are interested in our product and you’re located in Mexico or North America please call or email us at support@babycomfortmattress.com">support@babycomfortmattress.com for specific prices and shipping related questions.